The Tenant Benefits Packace (TBP) was designed to provide protection and convenience to our tenants. It also saves them time and money as well. These benefits and services cost money but we have worked hard to keep the cost as low as possible to our tenants. The Benefits Package will be billed on a monthly basis to cover the Insurance and other benefits.
As you know, every tenant is required by their lease to carry some form of property damage liability or renters insurance. We have found that many tenants do not keep up with this requirement and have found a great solution to this for all parties. The Tenants Benefits Package covers the insurance compliance per the lease. The benefit protects tenants and the property from accidental negligent acts by the tenants. If the property is damaged it is the tenant’s responsibility to cover those damages. Please see below for coverage highlights.
Liability Limits – $100,000
Tenant’s Personal Contents – $10,000 is for the tenant’s personal belongings. Claims are subject to $500 deductible paid by the tenant.
Additional Living Expenses – $3000
Notice – Tenant Benefit Package only waives your obligation to the insurance requirement in your lease agreement. Tenants should consult an insurance professional to evaluate and determine personal insurance needs. Other coverage’s may be included; see policy for details and exclusions.
Any person who knowingly and with intent to injure, defraud or deceive any insurer, makes a claim for proceeds of an insurance policy containing false, incomplete or misleading information is guilty of a felony.
Payment and Service Benefits
Multiple Payment Options: Pay rent online through a dedicated tenant portal, In person at our secure office drop box or with cash at a local CVS using PayNearMe payment service. Payments can be made with cash, check or credit card/debit card.
Utility Assistance: free service to help initiate utilities and cable/internet access for your home. Citizens Home Solutions or call them at 877-528-3824
Tenant Portal: Access for online payments, electronic statements and maintenance requests.
Credit Reporting: Positive credit reporting for on time rental payments to increase your credit score.
Late Fee Waiver: One time waiver of a returned payment or late fee each year.
Maintenance Hotline: 24/7 maintenance hotline to reach a live person after hours for maintenance issues and emergencies.
Pest Control: If pest issues are found for the first 30 days of the lease we will treat at no charge to the tenant.
Frequently Asked Questions
Can I opt out of the Tenant Benefits Package? Tenants can provide proof of equivalent coverage to the Insurance benefit to opt out of the tenant benefit/insurance package. Tenants that opt out and provide their own insurance will not be eligible for certain benefits provided by the package.
How much does the package cost? The total cost including insurance and the other benefits is $25 per month which will be outlined on your tenant ledger each month.
What if I am low income or on Section 8? Households that can provide proof of being on government assistance or below the federal poverty line can opt out of the Tenant Benefits Package. They will still be required to provide proof of insurance that meets our minimum requirements prior to leasing a home.